Kemp Support, how can we help?

The latest application delivery knowledge and expertise at your fingertips.

  1. Kemp Support
  2. Knowledge Base
  3. Security

Cannot delete certificate after un-assigning it from Virtual Service

Updated: 

 

Information

 

Summary:

Certificate is not assigned to any Assigned VS(virtual service) but still the button to delete it is greyed out.
Environment:

Product: LoadMaster

Version: Any

Platform: Any

Application: Any
Question/Problem Description:

Cannot delete unused certificates.
Steps to Reproduce:  
Error Message:  
Defect Number: LM-99
Enhancement Number:  
Cause:
  • Browser caching causes this since the web interface runs over HTTPS.
  • If using Let's Encrypt certificates this is a known bug and fixed 7.2.59 firmware.
Resolution:
  • Clear cache or open a new private browser.  The option to delete unused certificate should then be available and work without issue. 
  • Update firmware if using lower then 7.2.59 and also Let's Encrypt certificates.
Workaround:  
Notes:  
Was this article helpful?
0 out of 4 found this helpful

Comments

In this document