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Global Balancing FQDN's Disappeared Randomly from GEO

 

Information

 

Summary:

Global Balancing FQDN's Disappeared Randomly from GEO

Environment:

Product: LoadMaster, ECS Connection Manger 

Version: 7.2.57

Platform: Any

Application: Any

Question/Problem Description:

Global Balancing FQDN's Disappeared Randomly. Noticed that the GEO FQDN records on my Kemp units were missing after experiencing a connectivity issue.

Steps to Reproduce:  
Error Message:  
Defect Number: LM-1442
Enhancement Number:  
Cause: This is bug. This issue with be resolved in firmware version 7.2.59 version 
Resolution:  
Workaround:

A reboot will not resolve this issue.

Please add back the FQDNs manually. This can be done manually or by restoring previous backup configuration.

Once this is completed, please perform a firmware update (downgrade) to TLS firmware version. This will resolve the issue for the moment until firmware version 7.2.59 version is released

Notes:

https://support.kemptechnologies.com/hc/en-us/articles/360051990272-LoadMaster-LTS-Firmware-Download 

https://support.kemptechnologies.com/hc/en-us/articles/203125189-GEO-Feature-Description#MadCap_TOC_38_3 

https://support.kemptechnologies.com/hc/en-us/articles/360003231971-How-to-create-and-restore-a-LoadMaster-Configuration-or-Certificate-Backup 


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