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Kemp 360 Central showing yellow warning symbol for monitored LoadMaster

Updated: 

 

Information

 

Summary:

Kemp 360 Central showing yellow warning for monitored LoadMaster.
Environment:

Product: 360 Central

Version: Any

Platform: Any

Application: Any
Question/Problem Description:

Yellow warning symbol on 360 Central. Not sure what this symbol means.
Steps to Reproduce:  
Error Message: image001__4_.png
Defect Number:  
Enhancement Number:  
Cause:
  • This alert icon indicates that the device is unavailable because of an authentication failure.
  • Central is unable to currently monitor or receive updated statistics, because it cannot authenticate to the loadmaster(s).

 

Auth_Alert.jpg

 
Resolution:
  • Double check the settings of each loadmaster, and try re-entering the bal credentials/password for each.

Device_Edit.png

 

  • After validating the correct credentials for each, Central should now be able to successfully authenticate, and this symbol should disappear.
Workaround:  
Notes:

https://support.kemptechnologies.com/hc/en-us/articles/207370473-Feature-Description-Kemp-360-Central#MadCap_TOC_15_1

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