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Password Expiry Warning being enabled on ESP causes login failures

Updated: 

 

Information

 

Summary:

Enabling password warning on ESP causes login fails on Exchange and login attempt gets stuck on a Login loop.
Environment:

Product: Loadmaster

Version: Any

Platform: Any

Application: Exchange
Question/Problem Description:

Enabling password warning on ESP causes a login loop for Exchange.
Steps to Reproduce:  
Error Message:  
Defect Number:  
Enhancement Number:  
Cause:

This can happen because of failed user bind in LDAP SSO.

Take a TCP dump on KEMP and make sure your user mentioned on LDAP SSO passes the Health check 

  • System Configuration -> Troubleshooting -> TCP Dump.
  • Make sure Wireshark is installed on the Local Machine to analyze the packet capture.
  • On LDAP binding make sure bindResponse for the username is success if it's coming as Invalid credentials seem issue with Credentials or LDAP SSO for KEMP is not setup properly.

If Healthchecks are failing for KEMP SSO, it might breaks the login.
Resolution:  
Workaround:  
Notes:  
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