After updating certificate on real server, unable to access the webpage
Information
| Summary: |
After updating certificate on real server, unable to access the webpage |
| Environment: |
Product: Loadmaster Version: Any Platform: Any Application: HTTPS web applications |
| Question/Problem Description: |
After updating the cert on the real server and the kemp, the VIP for that real server is no longer working |
| Steps to Reproduce: | |
| Error Message: | |
| Defect Number: | |
| Enhancement Number: | |
| Cause: |
After updating the certificate, the new cert was not applied on the 443 IIS service. Therefore when user visited the RS directly, no page was being displayed, as the health check also failed. |
| Resolution: | Make sure to apply the correct wildcard certificate (new) to the RS after updating certificates to it. |
| Workaround: | |
| Notes: |