Kemp Support, how can we help?

The latest application delivery knowledge and expertise at your fingertips.

Probes in Packet Investagator disappear

 

Information

 

Summary:

If an invalid source, for example vulnerability scanner sends data to the Collector, FPI will lose connection with the Probes and the plugin needs to be restarted.

Environment:

Product: FPI

Version: FPI 12.0.1

Platform: Any

Question/Problem Description:

Assigned Probes in Packet investigator disappear. Only restart FPI plugin will help.

Steps to Reproduce:  
Error Message: In System messages:
Flow source X has sent unsupported flow data over TCP. Only IPFIX is supported
Defect Number: FLMON-3756
Enhancement Number:  
Cause: Device is sending invalid attempts to connect to the Collector and non-standard messages to FPI. Then FPI will lose the connection with the Probes.
Resolution: In one of the future versions, FPI will be resistant to sended data from an invalid source.
Workaround:

Check if the device is a valid flow data source and take necessary steps to stop sending data from this device to the Collector.

Notes:  

Comments