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Cannot load a backup onto a unit with more ports





Cannot load a backup onto a unit with more ports


Product: LoadMaster

Version: Any

Platform: Any

Application: Any

Question/Problem Description:

Tried to restore the existing configuration on the new Kemp LoadMaster and received an error “Can’t restore to a device with more ports”. Is there a way to upgrade to a new model that has more ports?

Steps to Reproduce:  
Error Message: Can’t restore to a device with more ports
Defect Number:  
Enhancement Number:  
Cause: If a device has a different number of ports you cannot load the LoadMaster Base Configuration backup into the unit.

The base configuration settings must be manually set on the new device.  This includes all settings within "System Configuration".

Then perform a configuration restore while only selecting the Virtual Service, Geo, and SSO options when uploading the backup.



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