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Cannot load a backup onto a unit with more ports

 

Information

 

Summary:

Cannot load a backup onto a unit with more ports

Environment:

Product: LoadMaster

Version: Any

Platform: Any

Application: Any

Question/Problem Description:

Tried to restore the existing configuration on the new Kemp LoadMaster and received an error “Can’t restore to a device with more ports”. Is there a way to upgrade to a new model that has more ports?

Steps to Reproduce:  
Error Message: "Can’t restore to a device with more ports"
Defect Number:  
Enhancement Number:  
Cause: If a device has a different number of ports you cannot load the LoadMaster Base Configuration backup into the unit.
Resolution:

The base configuration settings must be manually set on the new device.  This includes all settings within "System Configuration".

Then perform a configuration restore while only selecting the Virtual Service, Geo, and SSO options when uploading the backup.

mceclip0.png

Workaround:  
Notes:

https://support.kemptechnologies.com/hc/en-us/articles/5146982344077-Backup-and-Restore


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