Cannot load a backup onto a unit with more ports
Information
| Summary: |
Cannot load a backup onto a unit with more ports |
| Environment: |
Product: LoadMaster Version: Any Platform: Any Application: Any |
| Question/Problem Description: |
Tried to restore the existing configuration on the new Kemp LoadMaster and received an error “Can’t restore to a device with more ports”. Is there a way to upgrade to a new model that has more ports? |
| Steps to Reproduce: | |
| Error Message: | "Can’t restore to a device with more ports" |
| Defect Number: | |
| Enhancement Number: | |
| Cause: | If a device has a different number of ports you cannot load the LoadMaster Base Configuration backup into the unit. |
| Resolution: |
The base configuration settings must be manually set on the new device. This includes all settings within "System Configuration". Then perform a configuration restore while only selecting the Virtual Service, Geo, and SSO options when uploading the backup. |
| Workaround: | |
| Notes: |
https://support.kemptechnologies.com/hc/en-us/articles/5146982344077-Backup-and-Restore |
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