Scope
This Knowledge Base article applies to Clients that are unable to open Microsoft Office Web Apps from SharePoint where ESP is enabled.
It's possible ESP is blocking a connection sourcing from the Office Web Apps Server, where it needs to initiate a verification connection to the SharePoint server using a GET request something similar to this URL:
"https://sharepoint.kemptest.com/connect/IE/compliance/commercial/_vti_bin/wopi.ashx/files/c075547437214edeb69859c15a9c." This connection shouldn't be authenticated.
Solution
Add string */_vti_bin/wopi.ashx/* to the ESP "Pre-Authorization Excluded Directories"
Configuration
Navigate to the Virtual Service > Modify > ESP > Pre-Authorization Excluded Directories, and add:
*/_vti_bin/wopi.ashx/*
