How to Reset your Password

How to Reset your KempID Password

If you forget your KempID password, you can reset it using the following link:
https://alsi.kemptechnologies.com/resetpassword

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You should receive an email with a reset password link from where you can enter your new password.


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Finally, you should receive an email confirming that your password has been changed successfully.


How to Reset your Password on a LoadMaster for the bal Account

You can reset the bal account password by accessing the console and logging in with the following details:

User: pwreset
Password: 1pwreset

Pleasae refer to the following article for full details:

https://support.kemptechnologies.com/hc/en-us/articles/115003713826-How-to-Reset-and-Change-The-Bal-User-Password


How to Reset your Password on a LoadMaster for any Other User

To reset a named user, you must be logged in as bal or a named user with All Permissions. To reset the password, follow the steps below in the LoadMaster Web User Interface (WUI):

  1. In the main menu, go to System Configuration > System Administration > User Management.
  2. In the Local Users section, click Modify for the relevant user.
  3. Type the new password.
  4. Re-enter the new password.
  5. Click Change Password.

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