How to Reset your Password

How to Reset your KempID Password

If you forget your KempID password, you can reset it using the following link:



You should receive an email with a reset password link from where you can enter your new password.


Finally, you should receive an email confirming that your password has been changed successfully.

How to Reset your Password on a LoadMaster for the bal Account

You can reset the bal account password by accessing the console and logging in with the following details:

User: pwreset
Password: 1pwreset

Pleasae refer to the following article for full details:

How to Reset your Password on a LoadMaster for any Other User

To reset a named user, you must be logged in as bal or a named user with All Permissions. To reset the password, follow the steps below in the LoadMaster Web User Interface (WUI):

  1. In the main menu, go to System Configuration > System Administration > User Management.
  2. In the Local Users section, click Modify for the relevant user.
  3. Type the new password.
  4. Re-enter the new password.
  5. Click Change Password.


  6. user-Reset2.png


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