A KempID is required to license a LoadMaster and to download firmware. If you do not have a KempID you can create one using this link
After registering your KempID, you should receive an email to confirm validation. Following the link you receive brings you to a new website page where you must confirm your password to activate your KempID.
If you do not receive an email, you can resend the activation email using this link
If you do not have your KempID password, you can reset it using this link
For more details on licensing, please see the following document