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Adding LoadMaster into 360 central fails with a custom API port defined

 

Information

 

Summary:

Adding a Loadmaster into 360 Central fails

Environment:

Product: Loadmaster & Central

Version: Any

Platform:  Any

Application: N/A

Question/Problem Description:

 

Steps to Reproduce:

Custom API port defined as 8443, with WUI port specified as 443.

Add a kemp loadmaster to 360 Central with the bal user and specifying port 443 as the WUI port

Error Message: The last add or edit operation on the LoadMaster at x.x.x.x did not complete successfully. Check the log for details. Please edit the device and re-apply your changes.
Defect Number:  
Enhancement Number:  
Cause:  
Resolution:

Even though the kemp is using 443 as the WUI port, communication between kemp 360 central and kemp loadmaster is using the API port.

If you have a custom API port defined as 8443, when adding the kemp device to central, port 8443 needs to be specified in the port section like the screenshot below.

2023-01-09_10_47_08-Kemp_360_Central_-_10.67.54.160_-_Pale_Moon.png

Workaround:  
Notes:  

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