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Missing instances of transactions in APM

 

Information

 

Summary:

APM displays no individual transactions, while aggregated transactions are there

Environment:

Product: APM

Version: Any

Platform: Any

Question/Problem Description:

Why can't I see any instances of transactions while aggregated transactions are there.

transaction1.png

Steps to Reproduce: It can be replicated by selecting some monitored period far in the past.
Error Message:  
Defect Number:  
Enhancement Number:  
Cause:

Instances of transactions is a very disk space intensive APM item - they take the most disk space of the entire APM module. For this reason they are available only for certain period of time, usually shorter than aggregated transactions. If the user tries to display a time range further in the past, it might be possible to still see aggregated transactions, but not the individual instances.

transaction2.png

Resolution: The user either can increase the disk quota allocated for APM, or display / monitor some earlier time period where the instances were still present.
Workaround:  
Notes:  

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