KEMP 360 Central not collecting logs

 KEMP 360 Central unit is not collecting logs from the LoadMaster

Product: Kemp 360 Central

Version: Any

Platform: Any

Application: Any

Deployed a KEMP Central unit to collect logs from LoadMaster.

In the log summary, there aren't any log messages from the Kemp LoadMaster.

Remove and re-add the LoadMaster to resolve this.

To Remove the LoadMaster from the Central unit:

Navigate to Network and Device Administration > All Networks > Select the LoadMaster to remove > Remove the currently selected network or device.

To re-add the LoadMaster:

Network and Device Administration > All Networks > Add a device or network to the network tree.

Add the details for the LoadMaster and click Apply.