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KEMP 360 Central not collecting logs

 

Information

 

Summary:

 KEMP 360 Central unit is not collecting logs from the LoadMaster

Environment:

Product: Kemp 360 Central

Version: Any

Platform: Any

Application: Any

Question/Problem Description: 

Deployed a KEMP Central unit to collect logs from LoadMaster.

In the log summary, there aren't any log messages from the Kemp LoadMaster.

Steps to Reproduce:  
Error Message:  
Defect Number:  
Enhancement Number:  
Cause:  
Resolution: 

Remove and re-add the LoadMaster to resolve this.

To Remove the LoadMaster from the Central unit:

Navigate to Network and Device Administration > All Networks > Select the LoadMaster to remove > Remove the currently selected network or device.

To re-add the LoadMaster:

Network and Device Administration > All Networks > Add a device or network to the network tree.

Add the details for the LoadMaster and click Apply.

Workaround:  
Notes: https://support.kemptechnologies.com/hc/en-us/articles/207370473-Feature-Description-Kemp-360-Central#MadCap_TOC_4_4

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