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SAML IdP is redirecting to the incorrect hostname

 

Information

 

Summary:

This article will discuss how to arrive at the proper hostname after SAML authentication.

Environment:

Product: LoadMaster

Version: Any

Platform: Any

Application: Any

Question/Problem Description:

Browser is being redirected to the internal FQDN of the service.

Steps to Reproduce:  
Error Message:  
Defect Number:  
Enhancement Number:  
Cause: This is caused when the SP Entity ID field within the SAML SSO on the LoadMaster does not match the client's request.
Resolution:

Navigate to Virtual Services > Manage SSO > modify the desired SSO > populate the FQDN the client is browsing to in the SP Entity ID field > click Set SP Entity ID. This should have the format of https://<PublicFQDN>/ or http://<PublicFQDN>/, respectively.

SSO.png

The user will be redirected to the value of the SP entity ID field.

Workaround: Browse to the internal FQDN.
Notes:  

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