Kemp Support, how can we help?

The latest application delivery knowledge and expertise at your fingertips.

SAML IdP is redirecting to the incorrect hostname





This article will discuss how to arrive at the proper hostname after SAML authentication.


Product: LoadMaster

Version: Any

Platform: Any

Application: Any

Question/Problem Description:

Browser is being redirected to the internal FQDN of the service.

Steps to Reproduce:  
Error Message:  
Defect Number:  
Enhancement Number:  
Cause: This is caused when the SP Entity ID field within the SAML SSO on the LoadMaster does not match the client's request.

Navigate to Virtual Services > Manage SSO > modify the desired SSO > populate the FQDN the client is browsing to in the SP Entity ID field > click Set SP Entity ID. This should have the format of https://<PublicFQDN>/ or http://<PublicFQDN>/, respectively.


The user will be redirected to the value of the SP entity ID field.

Workaround: Browse to the internal FQDN.

Was this article helpful?
0 out of 0 found this helpful