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Monitoring ports are missing

 

Information

 

Summary:

Information about Monitoring ports From Configuration Center -> Overview or from Monitoring ports section is missing. However, Flow export still works.

Environment:

Product: Flowmon Probe and Flowmon VA Collector

Version: FOS 12.2.4 and FOS 12.2.5

Platform: Any

Question/Problem Description:

Why Monitoring ports are not visible in Configuration Center?
Why is not possible to configure Management interface in Configuration Center?

Steps to Reproduce:  
Error Message: No monitoring ports configured. For more information, please visit the Monitoring ports page.
Defect Number: FLMON-5353, FLMON-6279
Enhancement Number:  
Cause:

In some cases, pip-20 was installed unexpectedly and it causes crash of component responsible for configuration of the monitoring ports.

Resolution: It is a bug, please apply hotfix package for your current version
Fix will be provided in one of the future versions.
Workaround:  
Notes:

Hotfix packages are here:

FOS 12.2.4 - https://nextcloud.flowmon.com/index.php/s/aRNXTswyKNmWJaN

FOX 12.2.5 - https://nextcloud.flowmon.com/index.php/s/SdE28EDBtcM37st

monitoring_ports.jpg


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