Failed to retrieve license: 181 - Failed to Generate License
Cannot retrieve new licenses to new Loadmasters.
Set up two new Loadmasters and both online/offline license registration fails. Need help to get the licenses to get boxes into production.
|Steps to Reproduce:|
|Error Message:||Failed to retrieve license: 181 - Failed to Generate License|
|Cause:||This error is due to a screening error caused by fields of the Kemp ID not being valid.|
|Resolution:||Contact support to have the fields of the Kemp ID modified so that it can pass screening.|
|Workaround:||Create a new Kemp ID to license the device.|