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Can't login to Web UI with bal account on new unit

 

Information

 

Summary:

First time hitting the Web UI on a new physical device and bal/1fourall is not working.

Environment:

Product: LoadMaster

Version: Any

Platform: Hardware

Application: Any

Question/Problem Description:

First time hitting the Web UI on a new physical device and the default credentials of bal/1fourall is not working, but is working in the console.

Steps to Reproduce:  
Error Message:  
Defect Number:  
Enhancement Number:  
Cause: Bal password within the Web UI is not 1fourall.
Resolution: Perform a password reset from the console by logging in with username pwreset and password 1pwreset to reset the bal password to 1fourall.
Workaround:  
Notes:

https://support.kemptechnologies.com/hc/en-us/articles/9293725381773-How-To-Reset-Bal-Password-for-Kemp-Hardware-Unit


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