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Getting the error message on logs ssomgr: do_sso_ldap_check: Could not get ldap_result

 

Information

 

Summary: After entering the username and password get an error message of: ssomgr: do_sso_ldap_check: Could not get ldap_result for (userprincipalname=test@kemplm.com): 32 [No such object]
Environment:

Product: Loadmaster

Version: 7.2.53 and 7.2.54.X ( 7.2.54.4 is not impacted)

Platform: Any

Application: Any

Question/Problem Description:

Having an issue when using ESP as an SSO to sign in to the VS, even after entering the correct username and password there is the error message as ssomgr: do_sso_ldap_check: Could not get ldap_result for (userprincipalname=test@kemplm.com): 32 [No such object]

Steps to Reproduce:  
Error Message:  
Defect Number: PD-17973
Enhancement Number:  
Cause:  
Resolution: Upgrade the LoadMaster to the Latest LTSF or GA version, this bug was fixed in a Later Version.
Workaround:  
Notes: Download LoadMaster Firmware (GA, LTS, LTSF, EA)
Kemp LoadMaster Firmware Upgrade Path

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