Getting the error message on logs ssomgr: do_sso_ldap_check: Could not get ldap_result
Information
| Summary: | After entering the username and password get an error message as ssomgr: do_sso_ldap_check: Could not get ldap_result for (userprincipalname=test@kemplm.com): 32 [No such object] |
| Environment: |
Product: Loadmaster Version: 7.2.53 and 7.2.54.X ( 7.2.54.4 is not impacted) Platform: Any Application: Any |
| Question/Problem Description: |
The user having issue when using ESP as an SSO to sign in to the VS, even after the correct username and password they are getting the error message as ssomgr: do_sso_ldap_check: Could not get ldap_result for (userprincipalname=test@kemplm.com): 32 [No such object] |
| Steps to Reproduce: | |
| Error Message: | |
| Defect Number: | PD-17973 |
| Enhancement Number: | |
| Cause: | |
| Resolution: | Upgrade the KEMP to the Latest LTSF or GA version, PD was fixed in Later Version |
| Workaround: | |
| Notes: |
Download LoadMaster Firmware (GA, LTS, LTSF, EA) Kemp LoadMaster Firmware Upgrade Path |
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