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False Email alerts from Kemp 360 Central.

 

Information

 

Summary:

Getting false email alerts on mail from Kemp 360 Central (K360) about Loadmaster status.

Environment:

Product: Kemp 360 Central.

Version: 2.4

Platform: Any

Application: Any

Question/Problem Description:

Getting false email alerts from central about shutting down the loadmaster. 

Steps to Reproduce:  
Error Message:
The device name <LoadMaster Hostname> at <IP:xxx.xxx.xxx.xxx> went down at 2023-01-01 23:40:45 GMT.
Defect Number:  
Enhancement Number:  
Cause: Issue in old firmware 2.4
Resolution:

In ordered to resolve this error.  Upgrade K360 firmware from old firmware version to latest firmware version. This firmware version can be either 2.12 or 2.13.

 

Download K360 Central version 2.12:

https://downloads.kemptechnologies.com/patches/KEMP360Central/Version2.12.2/KEMP-360-Central-v2.12.2.1729-RELEASE-PATCH 

 

Installation Guide K360 Central

https://support.kemptechnologies.com/hc/en-us/articles/360019736312-Installing-and-Upgrading-Kemp-360-Central 

 

For MELA trial version 2.13 kindly follow up below article. 

Virtual Load Balancer Appliance Trial Download for VMWare, Hyper-V and Oracle - Kemp (kemptechnologies.com) 

Without MELA version 2.13 kindly follow up below article. 

Virtual Load Balancer Appliance Trial Download for VMWare, Hyper-V and Oracle - Kemp (kemptechnologies.com)

Workaround:  
Notes:

Release Notes K360 Central version 2.12:

Kemp 360 Central V2.12 Release Notes – Kemp Support (kemptechnologies.com) 

 

Feature Description K360 Central:

Feature Description - Kemp 360 Central – Kemp Support (kemptechnologies.com)


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