False Email alerts from Kemp 360 Central.
Information
| Summary: |
Getting false email alerts on mail from Kemp 360 Central (K360) about Loadmaster status. |
| Environment: |
Product: Kemp 360 Central. Version: 2.4 Platform: Any Application: Any |
| Question/Problem Description: |
Getting false email alerts from central about shutting down the loadmaster. |
| Steps to Reproduce: | |
| Error Message: |
The device name <LoadMaster Hostname> at <IP:xxx.xxx.xxx.xxx> went down at 2023-01-01 23:40:45 GMT. |
| Defect Number: | |
| Enhancement Number: | |
| Cause: | Issue in old firmware 2.4 |
| Resolution: |
In ordered to resolve this error. Kindly upgrade K360 firmware from old firmware version to latest firmware version. This firmware version can be either 2.12 or 2.13.
Download K360 Central version 2.12:
Installation Guide K360 Central
For MELA trial version 2.13 kindly follow up below article. Without MELA version 2.13 kindly follow up below article. |
| Workaround: | |
| Notes: |
Release Notes K360 Central version 2.12: Kemp 360 Central V2.12 Release Notes – Kemp Support (kemptechnologies.com)
Feature Description K360 Central: Feature Description - Kemp 360 Central – Kemp Support (kemptechnologies.com) |