Firmware Upgrade Questions, Issues and Best Practices

Common issues and questions when upgrading firmware.

Product: LoadMaster

Version: Any

Platform: Any

Application: Any

How to Upgrade Firmware

• How to prepare
  • Take backups in case of error during upgrade:
    • How to create and restore a LoadMaster Configuration or Certificate Backup – Kemp Support (kemptechnologies.com)
• Common Issues
  • Invalid Verification File:
    • Invalid Verification File – Kemp Support (kemptechnologies.com)
  • License Disallows Any Further Software Updates" error message:
    • How to resolve the "License Disallows Any Further Software Updates" error message – Kemp Support (kemptechnologies.com)
  • Not unzipping file first:
    • Software update failed: Invalid Update – Kemp Support (kemptechnologies.com)
• Common questions
  • How to Upgrade Firmware:
    • Updating the LoadMaster Software – Kemp Support (kemptechnologies.com)
  • What firmware should I upgrade to:
    • What is the correct firmware version to upgrade to? – Kemp Support (kemptechnologies.com)
  • Where to download latest firmware:
    • Download LoadMaster Firmware (GA, LTS, LTSF, EA) – Kemp Support (kemptechnologies.com)
  • Firmware Upgrade Path:
    • Kemp LoadMaster Firmware Upgrade Path – Kemp Support (kemptechnologies.com)
  • How to downgrade firmware:
    • Downgrading firmware – Kemp Support (kemptechnologies.com)
  • How to Revert Firmware upgrade changes:
    • How to revert firmware changes – Kemp Support (kemptechnologies.com)
  • Where can I find all the LoadMaster release Notes:
    • Release Notes – Kemp Support (kemptechnologies.com)
• How to contact support
  • If assistance is still needed, please open up a support ticket using the "submit a request" button in the top right.
  • For a list of phone numbers please see the link below.
    • Contact Support – Kemp Support (kemptechnologies.com)