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SNMP not connecting

 

Information

 

Summary:

Trying to connect to LoadMaster with SNMP but it is failing

Environment:

Product: LoadMaster

Version: Any

Platform: Any

Application: Any

Question/Problem Description:

The LoadMaster receives the get-request from the SNMP server but does not respond.

Steps to Reproduce:  
Error Message:  
Defect Number:  
Enhancement Number:  
Cause: The global default gateway on the LoadMaster was on eth1, but the SNMP requests are coming in to eth0, causing an asymmetric route.
Resolution: Set a static route on the LM for the SNMP server IP to go out of the eth0 network instead of using the global default gateway within System Configuration > Network Setup > Additional Routes.
Workaround: Move the global default gateway to the proper SNMP interface.
Notes:

https://support.kemptechnologies.com/hc/en-us/articles/203704519-How-to-Add-a-Static-Route-to-Kemp-Loadmaster-


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