Bal user cannot log into web UI but does work in CLI
Information
| Summary: |
Unable to log into Web UI with bal account, but can login to the CLI. |
| Environment: |
Product: LoadMaster Version: Any Platform: Any Application: Any |
| Question/Problem Description: |
Performed password reset in the console and can log in to the CLI with the new password but it does not work in the Web UI. |
| Steps to Reproduce: | |
| Error Message: | |
| Defect Number: | |
| Enhancement Number: | |
| Cause: | Bal user is locked out due to session management. |
| Resolution: |
Wait 10 minutes for the WUI session management failed login lockout to expire. This can be changed within Certificates & Security > Admin WUI Access > Failed Login Attempts. The default Fail Limit for Failed Login Attempts is 3. |
| Workaround: | |
| Notes: |
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