LoadMaster log files

To view the LoadMaster system log files, follow the steps below in the Web User Interface (WUI):

  1. In the main menu, go to System Configuration > Logging Options > System Log Files.
  2. Click Download Log Files. This will provide a full copy of all log files.
  3. Alternatively, you can view the boot, warning, system messages etc. by clicking the individual buttons provided.
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How do I open the downloaded log file?
This file maybe binary file and no file extension.
What application can open this?

Derek Kiely

The log file is simply a compressed archived file. It can be opened using any application that opens zip/gz files. An example of such an application would be 7-zip.

Hope this helps.


7-Zip indicates that "There are some data after the end of the payload data", preventing one from unzipping the file.

James Basso

You will need to use the LTS version of 7zip, as the GA version does not work with our product's backups and logs. Version 9.20 is available and works for this purpose, http://www.7-zip.org/download.html