Virtual LoadMaster - License prompt after reboot.

When I reboot my Virtual LoadMaster, I cannot get access to my Virtual Service or Config and it is asking me for a licence?

 

The Network Interface Cards (NICs) on your Virtual LoadMaster (VLM) do not have static MAC addresses applied to them. The KEMP licence is created from the VLM's access code and the access code is based on the host’s MAC address. If the MAC address of the VLM NICs are changed, this will change the access code and as a result the LoadMaster license will be invalid.

To resolve this issue, depending on the platform that you are using (VMware, Hyper-V, etc.), the MAC addresses on your NICs will have to be set to static. For more information, refer to the vendor-specific Installation Guides

 

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