In order to reset a named user, you must be logged in as bal or a named user with All Permissions.
If you need to rest the password for the bal user, please refer to the following FAQ: How do I reset the password of the 'bal' user?
To reset the password, follow the below steps in the LoadMaster Web User Interface (WUI):
- In the main menu, go to System Configuration > System Administration > User Management.
- In the Other Users section, click the Password button of the relevant user.
- Enter the New Password.
- Re-enter the New Password.
- Click Set Password.