Kemp Support, how can we help?

The latest application delivery knowledge and expertise at your fingertips.

How to Upgrade the LoadMaster Firmware via FTP

There are some requirements that are needed before it is possible to upgrade the LoadMaster firmware via FTP:

  • Putty needs to be installed
  • A working FTP server must be in place
  • Port 21 must be open on the firewall (or the firewall needs to be temporarily disabled)

before you begin

  • the current firmware can be found here LoadMaster firmware download
  • when performing a firmware upgrade a reboot of the LoadMaster is required

 

 To update the LoadMaster using FTP, follow the steps below:

  1. Create a folder on the Desktop. Store the firmware patch in this folder.
  2. Run the FTP server.
  3. Add the folder from Step 1 to allow share permissions.
  4. On the FTP server, create a username and password to allow access to the shared folder.

  5. Connect to the LoadMaster via SSH (using Putty).
  6. Log in to the LoadMaster.
  7. Select options 7 Utilities > 1 Software Upgrade > 1 Install Update.
    console_utilities.pngconsole_software_upgrade.png
    console_software_upgrade3.png

  8. Enter the IP address of the FTP server.console_software_upgrade4.png

  9. Enter the Username of the account on the FTP server that can access the firmware file.
    console_software_upgrade5.png
  10. Then, enter the directory and the file. It must be the correct name and extension, for example /Kemp/LoadMaster_Firmware/7.2.54.3.21224.RELEASE.PATCH-64-MULTICORE
    console_software_upgrade6.png

  11. Enter the Password.
    please note that this password will be in plain text as it is FTP not SFTP

  12. The LoadMaster will now transfer the firmware
  13. confirm that you want to install the firmware
    note a reboot will be required
    console_software_upgrade7.png
    console_software_upgrade8.png
    console_software_upgrade9.png

For a HA (high availability) setup, the firmware needs to be updated on both units separately


Comments