Edupoint Synergy

1 Introduction

Edupoint Synergy is a web-based solution that delivers Student Information System (SIS) features. Synergy is Schools Interoperability Framework (SIF) compliant and SIF-certified. Synergy delivers features and compliance reporting capabilities through a flexible, customizable architecture that:

Streamlines workflow

Supports data-driven decision making

Facilitates collaborative communications

Synergy tracks and manages all essential district and student data while streamlining all essential K-12 student information management processes.


 The KEMP LoadMaster can be used to load balance the Edupoint Synergy workload. The LoadMaster offers advanced Layer 4 and Layer 7 server load balancing, content switching, SSL Acceleration and a multitude of other advanced Application Delivery and Optimization (ADC) features. The LoadMaster intelligently and efficiently distributes user traffic among application servers so that users get the best experience possible.

1.1 Document Purpose

The purpose of the document is to outline steps on how to configure the KEMP LoadMaster to load balance the Edupoint Synergy workload.

1.2 Intended Audience

This document is intended to be read by anyone who is interested in finding out how to load balance Edupoint Synergy using a KEMP LoadMaster.

2 Configuring the LoadMaster

Two Virtual Services are needed to load balance the Edupoint Synergy workload. This Virtual Services can be configured manually, or a template can be used to quickly and easily configure the Virtual Services with the recommended settings. Refer to the relevant section below to find out how to create the Virtual Services.

2.1 Manually Configure the Virtual Services

2.1.1 Create the Virtual Service

To manually configure the Virtual Services, follow the steps below in the LoadMaster Web User Interface (WUI):

1. In the main menu, select Virtual Services > Add New.

Create the Virtual Service.png

2. Enter a valid Virtual Address.

3. Enter 443 as the Port.

4. Enter a recognizable Service Name, for example Edupoint Synergy HTTPS Offloaded.

5. Click Add this Virtual Service.

6. Expand the SSL Properties section.

Create the Virtual Service_1.png

7. Select Enabled.

8. Click OK.

9. Select Reencrypt.

10. Expand the Standard Options section.

Create the Virtual Service_2.png

11. Select Active Cookie as the Persistence Mode.

12. Select 1 Hour as the Timeout value.

13. Enter LM_Synergy as the Cookie name and click Set Cookie.

14. Expand the Advanced Properties section.


15. Select None in the Add HTTP Headers drop-down list.

16. Click Add HTTP Redirector.

17. Add any Real Servers as needed.

2.1.2 Modify the Redirector Virtual Service

When Add HTTP Redirector is clicked, a redirector Virtual Service is automatically created. To configure this Virtual Service, follow the steps below:

1. In the main menu, select Virtual Services > View/Modify Services.

Modify the Redirector Virtual.png

2. Click Modify on the redirect Virtual Service.

Modify the Redirector Virtual_1.png

3. Enter a recognizable Service Name, for example Edupoint Synergy HTTPS Offloaded HTTP Redirection.

Modify the Redirector Virtual_2.png

4. Select None as the Persistence Mode.

2.1.3 Create the Virtual Services using a Template

KEMP has developed a template containing the recommended settings for Edupoint Synergy. This template can be installed on the LoadMaster and can be used when creating each the Virtual Services. Using a template automatically populates the settings in the Virtual Services. This is quicker and easier than manually configuring each Virtual Service. If needed, you can make changes to any of the Virtual Service settings after using the templates.

Released templates can be downloaded from the KEMP website: Templates.

For more information and steps on how to import and use templates, refer to the Virtual Services and Templates, Feature Description.

If you create another Virtual Service using the same template, ensure to change the Service Name to a unique name.


Unless otherwise specified, the following documents can be found at

Virtual Services and Templates, Feature Description

Web User Interface (WUI), Configuration Guide

Document History




Reason for Change



Sep 2014

Initial draft

First draft of document



Nov 2014

Minor updates

Defects resolved



Oct 2015

Release updates

Updates for 7.1-30 release



Jan 2016

Minor updates

Updated Copyright Notices



Jan 2017

Minor updates

Enhancements made



July 2017 Release updates Updates for 7.2.39 release 6.0 LB




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