LoadMaster cannot connect to ALSI to download WAF rules.

Issue: The LoadMaster is unable to download the WAF rules and is reporting that the ASLI server is unreachable. A packet capture will confirm that alsi.kemptechnologies.com cannot be reached. 

This is usually the case when there is a local search domain is configured on the LoadMaster.  

The search domain is configured under System Configuration > Network Setup > Host & DNS Configuration.

Also check if alsi.kemptechnologies.com and alsi2.kemptechnologies.com can be resolved by going to System Configuration > Logging Options > System Log Files > Debug Options > Ping host, and change the Interface to automatic.

Remove the set search domain and re-try the download.

Was this article helpful?

0 out of 0 found this helpful