ADS with FortiGate integration - troubleshooting
Information
| Summary: |
Details about troubleshooting integration of Flowmon ADS and FortiGate firewall. |
| Environment: |
Product: Flowmon ADS Version: Any Platform: Any |
| Question/Problem Description: |
FortiGate integration doesn't work. |
| Steps to Reproduce: | |
| Error Message: | |
| Defect Number: | |
| Enhancement Number: | |
| Cause: | |
| Resolution: |
If the integration script doesn't work for any reason, it is possible to edit the script and change the line: DEBUG=0 to DEBUG=1 then debug logging is enabled, and its output is saved to /tmp/fg-mitigation.log. Suppose the log won't show any clue to fix the issue. In that case, it is recommended to download the appliance logs (Configuration Center - System - Maintenance) and provide them to Flowmon support together with the /tmp/fg-mitigation.log. |
| Workaround: | |
| Notes: |
Integration scripts and guides: |
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