KEMP 360 Release Notes

 

1Installing and Upgrading KEMP 360 Central

First-time installation of KEMP 360 Central is supported on a number of platforms. In addition to reading these Release Notes, please also read and follow the Installation Guide for your platform, available from the KEMP Documentation Library. Expand the KEMP 360 link at the top left of the library contents and then click on the installation guide for your platform.

Upgrading directly to the latest version of KEMP 360 Central is supported from Version 1.9 or a later release only. For details on the upgrade path to the current release, please see the section Upgrade Path to the Latest Release on page 30.

If you are running a release of KEMP 360 Central earlier than Version 1.9, please contact KEMP support to upgrade to Version 1.9 before attempting to upgrade to the latest release:

http://kemptechnologies.com/load-balancing-support/kemp-support

To update KEMP 360 Central to the latest firmware version:

  1. Click the Settings and Configuration icon (the gear icon) at the bottom-left corner of the UI.
  2. Click Firmware Management.
  3. Click Select Firmware and choose the desired update image.
  4. Click Upload; once the image is uploaded to KEMP 360 Central, the Install button appears.
  5. Click Install and then click Yes in the confirmation popup that appears. The text Updating… appears in the accordion button to indicate that the update process has begun. Do not make any further attempt to use the UI until the system has automatically rebooted, which will take a few minutes. Upon completing the update, the login screen is displayed.

1.1Before You Begin

The following are requirements and recommendations for installing and using KEMP 360 Central:

  • Before attempting to add a LoadMaster to KEMP 360 Central, ensure that the LoadMaster is running Version 7.1.35 of the LMOS software, or a later release.
  • Any device that you want to add to KEMP 360 Central must be located on a network that can be reached from the KEMP 360 Central instance.
  • The person performing a fresh install or upgrade of KEMP 360 Central should be familiar with network administration best practices within their organization and possess an intermediate level of general network and system administration knowledge.
  • For the best user experience, KEMP recommends using Google Chrome to access the KEMP 360 Central UI. Other browsers -- Firefox, Safari, Edge, and Internet Explorer -- are also supported.
  • If any of the LoadMasters you are adding to KEMP 360 are configured into a High Availability (HA) configuration, please see the additional configuration notes in the section Monitoring LoadMaster HA from KEMP 360 on page 5.
  • Please read the following section below before installing or upgrading:

This document applies to KEMP 360 Central. For documentation on configuring LoadMaster, LMOS release notes, information on LMOS backup archive content, or other LoadMaster-specific issues, please refer to the LoadMaster documentation from the KEMP Documentation Library.

1.2Monitoring LoadMaster HA from KEMP 360

When adding LoadMaster devices that are configured into a High Availability (HA) configuration to KEMP 360, please observe the guidelines below that apply to your configuration:

  • Most customers will deploy an image of KEMP 360 Central that is not enabled for Service Provider Licensing Agreements (SPLA), Metered Licensing Agreements (MELA), or the Activation Server Local (ASL) feature. If you are a deploying such an image, do the following for each HA pair you want to monitor with KEMP 360 Central:
  1. Add one device for the HA pair using the HA Shared IP Address. This will allow you to monitor and manage Virtual Services and other load balancing resources as well as the common configuration settings between the two HA LoadMasters.
  2. After adding the shared IP as a managed device, edit the shared IP device and change the Authentication parameter from Certificate to Basic. This will ensure that the Shared IP Address device remains accessible to KEMP 360 Central after a failover occurs.
  3. Do not add additional devices to KEMP 360 using the local IP addresses of the two LoadMasters in the HA pair. This causes duplicate logs to be synchronized to KEMP 360 and will have a negative impact on KEMP 360 performance, while providing no additional visibility into the configuration nor any additional settings that are not presented and kept in sync by the two LoadMasters via the HA Shared IP address.
  4. To ensure that you are getting email alerts for both HA units (regardless of which is the current master), configure email alerts on both LoadMasters.
  5. To edit settings that are local to each LoadMaster (e.g., interface settings, licensing), log into the LoadMaster units using the IP address of each LoadMaster in the HA pair.
  • Otherwise, if you have deployed a SPLA-enabled image of KEMP 360 Central and are also deploying LoadMasters using ASL, do the following for each HA pair you want to monitor with KEMP 360 Central:
  1. Only add two devices using the IP addresses of the individual LoadMasters in the HA pair – this is done by K360C automatically when the devices are licensed against ASL; you only need to follow-up by editing the device and supplying the username and password so K360C can initiate communication with LoadMaster. This is required so that each LoadMaster’s statistics can be collected by KEMP 360 Central.
  2. Status information (services up/down, etc.) will be correct when viewing the active HA device only. The LoadMaster that is in the standby HA state will not return correct status information, since all services are running on the active LoadMaster.
  3. Do not add a device using the HA Shared IP Address for the HA pair. This causes duplicate logs and statistics to be synchronized to KEMP 360 Central, which will report duplicate information on system activity to KEMP for billing purposes. This may also impact system performance.
  4. To edit settings that are common to the HA pair (e.g., Virtual Services, Real Servers), log into the LoadMaster WUI using the HA Shared IP address for the HA pair.

In future releases, a more seamless interface between KEMP 360 and HA LoadMasters will be provided.

1.3Getting Help

If you experience issues when installing or upgrading to this release of KEMP 360 Central that can’t be resolved by consulting this document or the installation guides available from the Documentation Library, please visit the Support Web Portal to look for help from our user community, access KEMP’s Knowledge Base, or submit a support request.

To submit a support request via the Support Portal, please have your KEMP ID and password handy. After you file a request, a KEMP Support Engineer will get in touch with you promptly.

2Version 1.17

Version 1.17 of KEMP 360 Central was released in August 2017 and contains the new features, resolved issues, and known issues described in the following subsections.

2.1New Features

LoadMaster Authentication Options

The Add Device and Edit Device forms for LoadMaster have been enhanced to include a new setting for Authentication. By default, KEMP 360 Central will try to negotiate certificate authentication for those LoadMasters that support it. Starting with this release, you can now edit the Authentication setting so that the unit uses basic authentication and does not attempt to establish certificate authentication.

Please note that certificate authentication is available in LoadMaster OS releases 7.1.35 and above; earlier releases can only use basic authentication. If a LoadMaster is running 7.1.34 or below, you will not be able to set certificate authentication for that LoadMaster.

Adding 3rd Party Devices on the First Time Login / Welcome Screen

The About & Help > Welcome on Board screen – which is also displayed on first time login to the device -- has been enhanced to allow addition of any third-party device type (AWS ELB, F5, HAproxy, NGINX), in addition to LoadMaster.

Graphs Moved from Monitoring Page to New Graphs Page

With many devices and/or virtual services, the Monitoring page in previous releases could become cluttered and long due to the amount of data being displayed. To address this issue, the graphs formerly displayed at the bottom of the Monitoring page have been moved to a new Graphs tab. In addition, all three graphs now use the same horizontal width/scale so that time-based comparisons between the graph data are easier to visualize.

Performance Enhancements

Various internal subsystems have been modified to improve the responsiveness of the UI and the overall performance of KEMP 360 Central. As a consequence of these changes, the mechanisms used to gather status and configuration changes from managed devices have been split into two asynchronous cycles:

  • Availability status of managed devices and the load balancing objects defined on them (Virtual Services, SubVSs, and Real Servers) is updated every minute.
  • Configuration status of managed devices and the objects defined on them is updated every 60 minutes. Please note the following:
    • If the configuration change is made from KEMP 360 Central, the change is reflected immediately in the KEMP 360 Central UI.
    • For LoadMaster devices, you can also request an immediate configuration update using the Request Update button found on the LoadMaster’s System Configuration tab. [This functionality will be made available for third-party devices in a future release.]

2.2Issues Resolved

ID

Description

KTS-3405

Closed a security vulnerability (CVE-2016-9877) that could allow a malicious user to obtain unauthorized access.

KTS-3310KTS-3313

Issues with icon rendering in multiple release of Safari and text box rendering in Safari 9.1 have been resolved.

KTS-3259

Fixed an issue with uploading templates to a LoadMaster where the cancel button on the confirm dialog did not cancel the action.

KTS-3228

Fixed issues with certificate authentication caused by a mismatch of the character set used between KEMP 360 Central and LoadMaster.

KTS-3182

Addressed an issue in the Reporting interface where no data point was plotted on graphs if no data was collected, while ‘0’ was reported in the accompanying tables. Now, graphs will also display a data point of ‘0’.

KTS-3128

Fixed various issues with certificate authentication to LoadMasters. Note that addressing some of these issues will require upgrading LoadMaster to either the latest LTS image (7.1.35.4 available in August) or 7.2.40 (available in October).

KTS-3103

Fixed various errors with Metered Licensing (MELA) deployments:

  • MELA report contains errors and no data.
  • Discrepancies between the printed and emailed MELA report data.
  • Issues with re-trying the MELA report upload.
  • The ‘grace period’ for MELA units not contacting KEMP does not get reset at appropriate times.
  • MELA reports show device numbers with no way of connecting report data to customer devices.
  • MELA report for two consecutive months contains duplicate data.
  • Response from KEMP licensing server causes unexpected errors.

KTS-3091

Fixed an issue in the network tree where sub-networks did not sort correctly within the containing network.

KTS-3067

Added to the About & Help > About page a link to display licenses for all the Open Source Software (OSS) incorporated into KEMP 360 Central.

KTS-3037

Fixed an issue in the System Configuration pages where enabled check boxes stay selected even after an operation (e.g., a backup) has been completed. Check boxes are now returned to their default state after completion.

KTS-3021

Fixed an issue that prevented SPLA-enabled images of LoadMaster with ‘unlimited’ licenses from being added to KEMP 360 Central.

KTS-3020

Fixed an issue that prevented adding a LoadMaster in certain situations where multiple network interfaces were defined on the LoadMaster, but not all of them were configured.

KTS-3000

Moved MELA reports from temporary storage to another location to address MELA reporting errors. On upgrade, messages like the following will be received, one for each report that has been moved:

CRITICAL A scheduled report has been identified that will no longer run successfully, because the report data no longer exists. This report has been removed from the system: Usage Report for KEMP 360 Central v1.14.0.1536 May 2017 SN xxxxxxxxxx

If you experience any issues with MELA reporting, please contact KEMP support and include these messages in your communication. Otherwise, these messages can be ignored.

KTS-2773

Added a confirmation step to various System Configuration operations (e.g., backup and restore) before beginning the operation.

KTS-2705

Fixed a possible security issue with logins, where and a user with ‘write’ permission could change the admin user’s credentials.

KTS-2456

Fixed an issue that caused third-party security scanning tools to report that MySQL accounts on KEMP 360 Central were configured insecurely.

2.3Known Issues

The following list includes the most serious known issues in the product. If you experience an issue that is not on this list, please contact KEMP support for more information on that issue.

ID

Description

PD-9747

When monitoring two LoadMasters that are configured into an HA pair, and certificate authentication is being used, it is possible for KEMP 360 Central to lose contact with the standby (passive) LoadMaster. The recommended workaround is to reboot the standby LoadMaster – this will have no effect on traffic through the HA pair (since this is the standby unit) and certificate-based authentication with KEMP 360 Central should be restored after the reboot. An alternative workaround is to edit the LoadMaster HA devices on KEMP 360 Central and switch the ‘Authentication’ setting from ‘Certificate’ to ‘Basic’. This issue will be addressed in the 7.1.35.4 LoadMaster release.

PD-9383PD-9398

Most special characters supported in LoadMaster passwords are supported in V1.15 and later releases. However, because of an issue in the LoadMaster API, quotes and spaces in LoadMaster passwords can cause authentication from KEMP 360 Central to fail -- while they work without issue when logging directly into the LoadMaster WUI. Until this issue is addressed in the LoadMaster API, you should log in to LoadMaster and update the password for the login that you supply to KEMP 360 Central so that it does not contain any spaces or quotes. Then, add the device to KEMP 360 Central.

KTS-3432

The nickname and alternate address of a VS cannot be cleared (reset to no value) from KEMP 360 Central; the workaround is to clear these parameters using the LoadMaster WUI. Please note that setting these parameters to a non-empty value on KEMP 360 Central works without error.

KTS-3429

Creating a new one-time scheduled action (selecting ‘Never’ for the ‘Repeat’ parameter) returns an error complaining that a required parameter is not set. The workaround is to select another value for ‘Repeat’ and create the action. Then, navigate to ‘Settings and Configuration > Scheduled Actions’ to edit the action and change the ‘Repeat’ parameter to ‘Never’.

KTS-3427

Errors can occur when selecting multiple devices in the ‘System Reboot’, ‘Templates’, ‘Update LoadMaster Firmware’, and ‘Backup/Restore’ accordions on the ‘System Configuration’ tab at the network level. If such errors are seen, the workaround is to use the ‘System Configuration’ tab at the device level instead.

KTS-3413

When a SPLA/MELA LoadMaster instance contacts KEMP 360 Central to activate an ASL license for the unit, the device is successfully added to the network tree and can be configured for basic authentication (username/password) immediately upon being added. Certificate authentication cannot be enabled until the unit is either automatically or manually contacted by KEMP 360 Central for the first time. Automatic configuration updates occur every hour, and can be manually requested at any time. See the section ‘Performance Enhancements’ under New Features on Page 7 for an explanation of how to request an immediate configuration update for a LoadMaster.

KTS-3398

When upgrading to V1.17 or a later version from a version prior to V1.17, licensing information for LoadMasters will not display the Time Zone with the license dates. This will cause the licensing widget to not contain any data directly after the upgrade and will also cause licensing information displayed on the System Configuration tab to be displayed without any time zone. Once a configuration update occurs, this issue is no longer observed; the LoadMaster’s licensing data will be correctly displayed in the dashboard and in the System Configuration tab. Please note that this is an issue on KEMP 360 Central only; there is no issue with the license on LoadMaster.

KTS-3390

When AWS ELB devices are present in the configuration, it is possible for status information for all devices to be delayed, such that status information is processed and visible in the UI on a 2-minute cycle, instead of every minute.

KTS-3389

Moving or copying a service from one LoadMaster to another using KEMP 360 Central can fail if the target LoadMaster is using basic authentication and the source LoadMaster is using certificate authentication. The workaround is to set the target LoadMaster to use basic authentication, which will allow the move/copy to succeed. Authentication on the target can then be set back to use certificates.

KTS-3373

If you attempt an operation that requires SMTP parameters to be set, but they are not set, then multiple error messages will be displayed by the UI. The first of these messages contain the actual error (e.g., email address not set), while the rest contain no pertinent information.

KTS-3307

If you configure SMTP settings to use a ‘Connection Security’ setting of ‘None’, click the Send Test Email’ button, and then the connection test fails -- you may be unable to change the ‘Connection Security’ setting afterwards. The workaround is to remove the SMTP settings and re-add.

KTS-3304

If a user login is created, given full write permission, and added as a member of a custom user group – then any device added by that user will not be seen by that user in the network tree. The workaround is to specifically add the new device to the custom group.

KTS-3121

If a device under the ‘Unmanaged Devices’ node is edited and saved, and the device cannot be contacted directly after editing, this can cause the unmanaged device to be moved to the bottom of the network tree, and the icon to change to a ‘down’ (red) icon, instead of the unmanaged device icon. This issue will resolve itself once the unit is successfully contacted; it can then be moved to another location.

KTS-2862

When selecting a backup file for restore on a managed device, the UI only displays the last 20 archives created.

KTS-2680

In some cases, adding a LoadMaster to KEMP360 Central and activating/licensing it using the ASL Server functionality may result in a certificate authentication failure. If this occurs, please contact KEMP support for further assistance.

KTS-2720

The ‘HTTP Method’ field displays a blank value for HTTP/S health checks.

KTS-2707

Configuring a Layer 7 specific parameter on a Layer 4 VS should both enable Layer 7 services on the VS and set the new parameter value. Instead, only Layer 7 is enabled; the Layer 7 specific parameter is not set to the value specified.

KTS-2672

Cannot set VS persistence to ‘none’; setting remains unchanged on LoadMaster.

KTS-2145

When using VS motion, the virtual IP address and port to use for the new VS is not automatically updated when you select a LoadMaster from the ‘Target’ drop-down box. You must update the address manually to an available IP address on a network accessible to the target LoadMaster.

KTS-2101

Setting the ‘Alternate IP Address’ does not work on UDP services.

KTS-1900

Setting a health check URL with query parameters may not be synchronized properly on LoadMaster.

KTS-1814

Adding a UDP protocol VS on pre-7.1.35 LoadMaster can result in spurious errors; the VS is created on the target LoadMaster.

3Version 1.15

Version 1.15 of KEMP 360 Central was released in May 2017 and contains the new features, resolved issues, and known issues described in the following subsections.

3.1New Features

Device Assessment Reports

The new Settings and Configuration > Reporting page allows you to print ad-hoc and scheduled reports for selected devices. The reports contain a graphic and tabular summary of the devices’ performance over the time period selected for the report.

The report is created as a PDF file and can either be downloaded directly or sent via email to a specified list of recipients.

Previously scheduled reports are tracked in the UI and can be modified.

Unmanaged Devices Node

In previous releases, devices added to KEMP 360 Central that could not be successfully contacted were added to the bottom of the network tree, outside of any network. A new node to contain these devices, name Unmanaged Devices, now appears at the top of the network tree. If there are no unmanaged devices, the node does not appear.

Once KEMP 360 Central successfully logs into an unmanaged device, it is moved out of the Unmanaged Devices node and placed in the appropriate network based on its IP address.

Device Icon Legend

A legend describing all the icons used in the network tree has been added to the bottom of the left frame, to the right of the controls uses to add, delete, and edit networks and devices.

3.2Issues Resolved

ID

Description

Various

Made a number of minor updates throughout the UI to improve usability and consistency.

KTS-1558

Fixed issues that prevented adding a LoadMaster with a password containing special characters (e.g. "#"). Also see the section .

KTS-2552

Fixed issues in the MELA management UI where a report date in the future could be selected, resulting in an error when a report is created.

KTS-2927

Fixed issues observed displaying the Dashboard with a reduced screen width.

KTS-2928

The Tiered Subscription UI has been enhanced to allow the user to sort the table of licenses by either IP Address (default) or Expiration Date. Only data for active LoadMasters is displayed; if the LoadMaster is down or has never been contacted, no licensing information is displayed for that unit.

KTS-2992

Upgrading the KEMP 360 Central firmware can no longer be performed by downloading an online image using the UI. The online upgrade option has been removed from the Firmware Management page. Instead, download the image from the KEMP Support Site to your local system and use the Firmware Management controls to upload the image to KEMP 360 Central for installation. The table will be updated automatically as device availability changes over time.

KTS-3015

Fixed a timeout issue where a newly added LoadMaster can be erroneously marked as unreachable when it is first added, even though the device is available and responsive.

KTS-3016KTS-3019

Fixed issues where a failure to retrieve licensing information from a LoadMaster would result in that LoadMaster being treated as down by KEMP 360 Central.

KTS-3017

Fixed an issue that resulted in basic authentication credentials being included in debug log messages.

4Version 1.14

Version 1.14 of KEMP 360 Central was released in March 2017 and contains the new features, resolved issues, and known issues described in the following subsections.

4.1LMOS Version Support

With Version 1.14, KEMP360 Central is officially supports managing LoadMasters running LMOS Version 7.1.34, or a later release. Earlier releases can still be managed with KEMP360 Central, but for full support you should upgrade to at least Version 7.1.34. Note that older LMOS releases will experience the following operational limitations:

  • LMOS releases prior to 7.1.34 do not report network interface information & statistics. Because of these and other limitations present in LMOS, KEMP360 Central will perform optimally in a configuration of 50 devices or fewer running releases prior to 7.1.34.
  • In addition, LMOS releases prior to 7.1.30b report fewer overall statistics.

4.2System Sizing Limitations

In general, KEMP360 Central version 1.14 will work optimally with a configuration of up to 75 managed devices (whether they are LoadMaster or third-party ADCs, or a mix). The maximum number of managed devices that can be monitored with good UI performance also depends on the number of underlying resources (Virtual Services, SubVSs, and Real Servers) being monitored on each ADC, which is limited in this release to up to 1425 resources total across all managed devices. If concurrent users log in to KEMP360 Central, system performance will be affected and users will see increased rendering times in the UI. System scalability will be improved in subsequent releases.

The above limitations assume that all LoadMasters are running version 7.1.35 of the LMOS software, or a later version. See the section LMOS Version Support, above.

4.3New Features

KEMP 360 Central High Availability

Version 1.14 contains a beta release of High Availability (HA) for KEMP 360 Central. With this release, the following functionality is provided:

  • Two instances of KEMP 360 Central can be configured into an HA pair, using the controls located under Settings and Configuration > HA Configuration in the user interface. [If you are using Metered / ASL Licensing, please contact KEMP to discuss HA support.]
  • With respect to failover, the two KEMP360 Central HA instances participate in a Master/Slave relationship:
    • One system is designated the Preferred Master unit, and this unit should be configured first. Whatever configuration exists on this unit when it is configured into HA mode will be propagated to the other unit (the Preferred Slave).
    • If the Preferred Master unit becomes unavailable, the Slave unit assumes the Master role.
    • Once the Preferred Master is available again, it will automatically re-assume the Master role (i.e., fail-back to the Master role, and the other unit will assume the Slave role again).
  • With respect to the data managed by KEMP360 central, the two units cooperate as follows:
    • Configuration changes made on either KEMP360 Central instance are reflected in the configuration and communicated to the other host.
    • Both of the KEMP360 HA instances collect system logs from managed devices. Therefore, each LoadMaster in the configuration will have both KEMP360 Central HA units as syslog targets.
    • Only the Master unit collects and generates statistics; the Master unit periodically forwards statistics to the Slave unit.

Please note that when configuring two KEMP360 Central instances into HA mode in this release, both units need to have at least one network defined for the initial synchronization to complete successfully.

Remember: Once the two units are initialized into HA mode, the configuration of the Preferred Master will be propagated to the Preferred Slave, and the Preferred Slave’s configuration will be overwritten. After initial synchronization has completed changes will be propagated in both directions.

LoadMaster Licensing & Tiered Subscriptions Summary

KEMP360 Central has been updated to provide a summary of LoadMaster traditional and tiered subscription licensing, so that KEMP360 Central administrators can quickly identify LoadMasters that are approaching or have passed a license-related expiration date.

A new Global Dashboard application, Non-Local Licenses and Subscriptions, reports the number of LoadMasters that have licenses or subscriptions that have expired or that are about to expire in 7, 30, or 60 days. These LoadMasters have been licensed using either legacy licenses or the latest tiered subscription based licenses. [Note: licenses activated via the KEMP360 Central Activation Server Local (ASL) feature are reported in a separate Local Licensing dashboard application.]

Clicking on Non-Local Licenses and Subscriptions opens a new Licensing table on the All Networks > System Configuration page. This table lists the IP Address, Name, License or Subscription, and Expiration date for all managed LoadMasters. If a license or subscription is expired, it is displayed in red text.

LoadMasters with legacy licenses will have one entry in the table. LoadMasters licensed with tiered subscription based licenses will have one entry for the license type (Standard, Enterprise, or Enterprise +) and additional entries for each subscription.

4.4Issues Resolved

ID

Description

Various

Improved UI performance through a number of internal changes. See System Sizing Limitationson page 15 for sizing recommendations for best UI performance.

KTS-2942

Improved usability of the default state of the backup and restore configuration page.

KTS-2936

Fixed an issue in System Configuration where choosing Rebooting Selected reboots all devices instead.

KTS-2930KTS-2155

Fixed issues that caused the Monitoring page network traffic graphs to display larger values than expected, either in the graph or in the tooltips for specific data points.

KTS-2906

Improved usability of the UI by displaying a progress bar when a large amount of data is being loaded.

KTS-2849

Fixed a configuration issue that occurred when setting the persistence method to none.

KTS-2848

Fixed an issue in the UI Monitoring page where, in large configurations, messages reporting LoadMasters coming online repeatedly appear.

KTS-2772

Fixed a UI issue where clicking the Reboot All button in the UI did not reboot any devices.

KTS-2771

Fixed UI rendering issues when listing templates with long names.

KTS-2685

Fixed an issue in the Add a Device page where the Network field is not properly pre-populated with the currently selected network.

KTS-2670

Fixed a UI issue where clicking the Delete SubVS button does not delete the SubVS.

KTS-2150

Modified the date format used in various graphs and tables found under Settings and Configuration > Metered Licensing Management to consistently use the Year-Month-Day format.

KTS-1907

SSL TPS and Connections graphs under certain circumstances display a -1 value on the Y-axis, instead of or below the 0 value.

5Version 1.12

Version 1.12 of KEMP 360 Central was released in January 2017 and contains the new features, resolved issues, and known issues described in the following subsections.

5.1New Features

Log Viewer Enhancements

Click the Global Repository icon at the bottom-left corner of the UI to display the Logging page. From this page, you can search all the logs collected from all the devices that are managed by KEMP 360 and have been configured to send logs to KEMP 360. [LoadMaster, F5, NGINX, and HAProxy devices all support remote syslog; LoadMaster is configured automatically from KEMP 360 while the other devices must be configured manually.]

On the left, the time period for the log search can be set. Controls at right allow you to filter the logs for the selected time period by several new criteria:

  • Text: Type in a simple text string (this was the only criteria supported in the previous release).
  • Log Severity: Use the slider control to range of log message severities that you want to see in the search results.
  • Device IP: To filter for a single IP address, select from a list of IP addresses for all devices managed by KEMP 360. The IP addresses are organized by device type (LoadMaster, F5, NGINX, HAProxy) then by IP address. If you select a device type, then only entries from all devices of that type will be searched (e.g., all LoadMasters or all F5 devices).
  • Virtual Service IP: Select from a list of IP addresses for all virtual services managed by KEMP 360.
  • Real Server IP: Select from a list of IP addresses for all real servers managed by KEMP 360.

Global Dashboard

A new global dashboard is added that displays key information such as device, infrastructure and application health in separate panes with clear indicators. The data presented includes:

  • Device Health
  • Top 3 utilization
  • Local License Allocation
  • Log Summary
  • Virtual Service Status
  • Real Server Status
  • Administratively Disabled Services and Servers
  • WAF Statistics Summary
  • Active Connections Summary

First Time User Login Experience Improvements

When logging into a newly deployed KEMP 360, the system now prompts you automatically to add your first LoadMaster device. You can add one or more LoadMasters, optionally populating the KEMP 360 Central SMTP (email) parameters from the LoadMaster being added.

Add Device Workflow and Network Tree Organization

The workflow for adding any device (LoadMasters and 3rd-party devices) now locates your device by default in the network with the smallest address space that contains the IP address you specified for the device. If the device cannot be successfully contacted upon adding it to KEMP 360, the device is located at the bottom of the network tree, and will be moved to its appropriate location in the tree once the unit has been contacted and its configuration read by KEMP 360.

After the device is added, the default device location in the network hierarchy can be changed by the administrator by editing the device configuration. The device will remain in that location until the administrator specifically modifies it.

KEMP 360 Backup and Restore

Click the Settings and Configuration icon at the bottom-left corner of the UI and then click Backup & Restore to display the Backup and Restore control panes. The backup archive created contains a complete copy of the current running configuration, including all managed devices, services, networks, and KEMP 360 settings. The backup archive is encrypted and password-protected, and is saved locally to the system from which you launched the KEMP 360 Central user interface.

Similarly, the restore facility allows you to upload a previously created KEMP 360 backup archive from your local system and overwrite the current KEMP 360 configuration using the information in the archive.

The backup and restore facility is intended for disaster recovery – the device on which a backup archive is restored is expected to be equivalent to the device on which the archive was created with respect to network configuration and licensing. Other restrictions apply to restore operations when:

  • Restoring an archive created on a unit other than the one on which the archive was created.
  • Restoring an archive to a newly provisioned device while the device on which the archive was created is still active.
  • Restoring an archive that employs local licensing from a KEMP 360 ASL Activation Server.

For more information, see the backup and restore documentation in the KEMP 360 Central Feature Description.

5.2Issues Resolved

ID

Description

KTS-2721

Fixed an issue where requesting status from a LoadMaster running a release prior to 7.1.32 causes KEMP 360 to stop requesting status from all devices.

KTS-2700

Fixed an issue with graphs where a device becomes unavailable, but related graphs continue to display the last data values received from the device.

KTS-2677

Fixed an issue displaying multiple subnetworks on network Monitoring pages.

KTS-2664

Fixed a shell command injection issue in the UI.

KTS-2549KTS-1496

Fixed an issue that caused the graph of locally licensed LoadMasters in the MELA report to omit valid activations.

KTS-2490

Fixed an issue with VS Motion where KEMP 360 returns an error message even though copying the virtual service succeeded.

KTS-2489

Fixed an issue where a LoadMaster is successfully added to KEMP 360 but its virtual services are not instantiated.

KTS-2488

Fixed an issue with access control groups where adding a group member resets group resources.

KTS-2487

Fixed an issue where editing permission group details failed under certain circumstances.

KTS-2486

Fixed an issue where adding, editing, or deleting a service or real server appears to succeed, but actually fails and causes the target LoadMaster to become inaccessible from KEMP 360.

KTS-2453

Fixed an issue where editing a Real Server port instead adds another Real Server to the system, and the existing server is disabled.

KTS-2383

Fixed a problem with VS motion where the user is unable to edit the VS alternate address before copying the VS, possibly resulting in duplicate IP addresses on the target unit.

KTS-2229

Several issues related to wildcard ports on Virtual Services were present in previous releases:

  • A wildcard port specified when adding or modifying a VS returned an error.
  • An existing VS on a LoadMaster added to KEMP 360 would not be instantiated on KEMP 360.

These issues have been fixed.

KTS-2004

Fixed an API issue where deleting a network without specifying an ID deletes all networks within the system.

KTS-1997

In previous releases, when editing an Access Control user group, the tree of resources (managed devices and services) displayed in the Edit Group pane shows the IP address of the resource. In this release, the display now shows the resource Nickname, if one exists; otherwise, it displays the resource IP address.

KTS-1860

Usability: Modified the default scheduling period for rebooting a device from ‘Daily’ to ‘None’.

KTS-1823

The UI-has been enhanced to include persistence in the settings for UDP protocol virtual services.

6Version 1.9

Refer to the sections below for details about the KEMP 360 Central version 1.9 features. Version 1.9 was released on 29th September 2016.

6.1New Features

  1. Local Authorization and User Access

This enables KEMP 360 Central users to be created with specific permissions to enable access to device management functions. Users can further be added to groups to aid control and access to the available device management functionality.

  1. Log Rendering

There is a new log display and filter functionality available in the KEMP 360 Central User Interface (UI).

  1. F5 BIG-IP Support

It is now possible to add/edit/remove F5 BIG-IP devices and visualize key traffic metrics and statistics from within the KEMP 360 Central UI.

6.2Feature Enhancement

  1. Virtual Service heat maps have been removed.

6.3Issues Resolved

ID

Description

KTS-1877

Fixed a UI issue where some input fields were not displaying correctly in Firefox.

KTS-1875

Fixed an issue that was preventing the menus from expanding on the Welcome on Board screen on some occasions.

KTS-2001

Fixed an issue with hover text on Firefox.

KTS-1980

Fixed an issue that was preventing a Virtual Service with a Real Server from being deleted after a second Virtual Service was added.

KTS-1973

Fixed an issue relating to the LoadMaster password field.

KTS-1933

Fixed an issue that was preventing a network from being deleted if LoadMasters and Virtual Services were present in that network.

KTS-1920

Fixed a synchronization issue between KEMP 360 Central and LoadMasters relating to health checks.

KTS-1836

Added a progress bar to the initial licensing screen.

KTS-1809

Fixed an issue that was causing the spinner to appear indefinitely after clicking the Apply button when editing the SMTP settings.

KTS-1561

Fixed an Application Program Interface (API) issue relating to editing reports.

KTS-1465

Made improvements to the user change password field behavior.

7Version 1.8

Refer to the sections below for details about the KEMP 360 Central version 1.8 features.

7.1New Features

  1. Virtual Service Motion

Provides customers the ability to migrate Virtual Services between LoadMaster devices that are being managed within KEMP 360 Central.

  1. Real Server Health Checks

Enhancing the Virtual Service configuration to facilitate LoadMaster Real Server Health Check configuration.

  1. AWS ELB

It is now possible to add/edit/remove AWS Elastic Load Balancing (ELB) and visualize key traffic metrics and statistics from the KEMP 360 Central User Interface (UI).

7.2Feature Enhancements

  1. Enhancing the licensing capabilities to allow KEMP 360 Central be licensed using a condensed format licensing string for closed network environments.
  2. Providing the ability to allow KEMP 360 Central access to the internet using HTTP(S) proxy.
  3. Provision of confirmation step on device reboot.

8Version 1.7

Refer to the sections below for details about the KEMP 360 Central version 1.7 features.

8.1New Features

  1. System Updates

Providing the ability to perform an online (or offline) update of KEMP 360 Central firmware.

8.2Feature Enhancements

  1. Enhancing the licensing capabilities to allow KEMP 360 Central to be licensed offline.

9Version 1.6

Refer to the sections below for details about the KEMP 360 Central version 1.6 features.

9.1New Features

  1. Cert. based integration to LoadMaster

Enhanced integration with LoadMaster devices to use certificates.

Note: Only available with LoadMaster v7.1.35 releases and above.

  1. SSH Access Control

Allowing SSH access to KEMP 360 Central to assist with issue diagnosis and resolution

  1. MELA Licensing

Providing alternative consumption models for KEMP customer base to facilitate flexibility in deploying large volumes of Virtual LoadMasters whilst maintaining control over their total cost.

9.2Feature Enhancements

There are no feature enhancements as part of this release.

10Version 1.5

Refer to the sections below for details about the KEMP 360 Central version 1.5 features.

10.1New Features

  1. HAProxy

It is now possible to add/edit/remove HAProxy devices and visualize key traffic metrics and statistics from the KEMP 360 Central UI.

  1. NGINX

It is now possible to add/edit/remove HAProxy devices and visualize key traffic metrics and statistics from KEMP 360 Central UI.

  1. Public Cloud Certification

KEMP 360 Central has been certified in both Azure and AWS.

10.2Feature Enhancements

  1. Checksums are now available (MD5/SHA) to ensure that all deliverables can be verified by customers

11Version 1.4

Refer to the sections below for details about the KEMP 360 Central version 1.4 features.

11.1New Features

  1. Virtual Service management

It is now possible to perform some Virtual Service management tasks, such as adding, removing and viewing basic properties.

  1. Virtual Service monitoring

Virtual Service status is now displayed.

  1. Usage files

KEMP 360 Central now gathers usage statistics which can be exported.

  1. Scheduling

It is now possible to schedule activities, such as reboots, firmware updates and backups.

11.2Feature Enhancements

  1. It is now possible to configure the network options using the KEMP 360 Central console.
  2. It is now possible to add, modify and delete SubVSs using KEMP 360 Central.
  3. Enhancements have been made to the User Interface (UI).
  4. Tooltip text has been added.
  5. Security enhancements have been implemented.
  6. Improvements have been made to the monitoring graphs.
  7. Several styling enhancements have been made.
  8. Navigation improvements have been made.
  9. The Open WUI link is now hidden for the read_only user.
  10. A date selector has been added to the metrics data download option.
  11. A pop-up message now appears before updating the KEMP 360 Central software asking if you want to continue with the update.
  12. A warning pop-up message now appears if a LoadMaster with a firmware version older than 7.1-30b is being added.

12Upgrade Path to the Latest Release

The KEMP 360 Central firmware version is available on the About page, displayed by clicking on the question mark button on the bottom-left of the UI.

The following graphic summarizes the path that you need to follow to upgrade currently deployed KEMP 360 instances to the latest release.

Version

Upgrade Path

Pre-1.6

Upgrade to V1.9 only. Contact KEMP Support to upgrade.

1.6

Upgrade to V1.9 only. Contact KEMP Support to upgrade.

1.7

Upgrade to V1.9 only (see the following section).

1.8

Upgrade to V1.9 only (see the following section).

1.9

Upgrade to latest release supported. Customers running a v1.9 image earlier than v1.9.0.1403 must upgrade to v1.9.0.1403 before upgrading to a later release.

1.12

Upgrade to latest release supported.

1.14

Upgrade to latest release supported.

1.15

Upgrade to latest release supported.

1.17

Latest Release.

12.1Upgrading from Versions 1.7 and 1.8 to Version 1.9

This section tells you how to upgrade from KEMP 360 Central Versions 1.7 and v1.8 to Version 1.9. Customers running Version 1.6 and below should contact KEMP support for upgrade instructions.

  1. Contact KEMP support for the location of the KEMP 360 Central v1.9.0.1403 patch and download the patch to the local system from which you access the KEMP 360 user interface.
  2. Open the KEMP 360 Central UI and click the gear icon (Settings and Configuration) in the bottom-left corner.
  3. Click Firmware Management.
  4. Click Select Firmware.
  5. Browse to and select the KEMP 360 Central v1.9.0.1403 patch from your local system.
  6. Click Upload & Install.
  7. A message appears asking if you want to proceed with the update. Click Continue to proceed.
  8. After the update, KEMP 360 Central reboots.

Once the above is complete, you can use the UI to upgrade to the latest firmware release.

Document History

Date

Change

Reason for Change

Ver.

Resp

Jan 2016

Initial document

Version 1.1 release

1.0

LB

Jan 2016

Minor change

Updated Copyright Notice

2.0

LB

Feb 2016

Release updates

Version 1.2 release

3.0

LB

Apr 2016

Release updates

Version 1.4 release

4.0

LB

Aug 2016

Release updates

Version 1.8 release

5.0

LB

Sep 2016

Release updates

Version 1.9 release

6.0

LB

Jan 2017

Release Updates

Version 1.12 release

8.0

MRH

Mar 2017

Release Updates

Version 1.14 release

9.0

MRH

Apr 2017

Updated Section 1.2

Added MELA-specific guidelines

9.1

MRH

May 2017

Release Updates

Version 1.15 release

10.0

MRH

Aug 2017

Release Updates

Version 1.17 release

12.0

MRH

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Comments

Avatar
ab

Hi guys,

we have v1.9.0.1403 installed, but updating is not possible.
Error message is: "Oops! Firmware already exists, you can only upload one version of firmware at a time"

Anybody else experiencing this issue?

regards,

Avatar
Naseer Husein

Andreas,

Just tested this in my lab and I was able to reproduce the issue. If you do not extract the zip file it will throw the error you are seeing.

When I extracted the zip file and just selected the PATCH, I was able to update central without a problem. If you have further issues with this please open up a support case and we can troubleshoot this further.