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Autodiscover Redirect Pop Up

 

Information

 

Summary:

When connecting to Outlook there is a pop up asking to allow a redirect.

Environment:

Product: LoadMaster

Version: Any

Platform: Any

Application: Outlook

Question/Problem Description:

Reports of people receiving pop ups related to autodiscover mentioning that "Outlook was redirected to the server. Do you want to allow this server to configure your settings?" Is this normal or is there a setting that can be changed to resolve this issue?

Steps to Reproduce:  
Error Message:

Outlook was redirected to the server to get new settings for your account.  Do you want to allow this server to configure your settings?

Outlook pop-up.png

Defect Number:  
   
Cause: A 302 error code instead of a 301 on the port 80 redirect VS causes this.
Resolution:

Change the redirect error code on the port 80 redirect VS for Exchange from a 302 to a 301.

This change can be made within View/Modify Servers > Modify the port 80 VS > Advanced Properties > Not Available Redirection Handling Error Code > Set to 301 Moved Permanently.

Workaround:  
Notes:  

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