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licweb: Didn't get response from tether service

 

Information

 

Summary:

Licweb: Didn't get response from tether service

Environment:

Product: LoadMaster 

Version: Any

Platform: Any

Application: Any

Question/Problem Description:

Error under Warning logs "licweb: Didn't get response from tether service."

Steps to Reproduce:  
Error Message: licweb: Didn't get response from tether service.
Defect Number:  
Enhancement Number:  
Cause: This error comes once LoadMaster is unreachable to the Progress Kemp licensing server. 
Resolution:
  • Firstly, verify whether the LoadMaster is reachable to these URLs: licensing.kemp.ax - 52.166.52.190 and alsi2.kemptechnologies.com - 52.136.251.129
  • If the LoadMaster can successfully reach the above URLs, then please ignore this error message because this is an error with the licensing server itself. Once the issue is resolved on the licensing server, this error will automatically go away. 
  • There would not be any impact of services running on LoadMaster as a result of this error. 
Workaround:  
Notes:  

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