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ADS data feed is not running

 

Information

 

Summary:

ADS data feed shows a yellow exclamation mark and the status "not running".

Environment:

Product: Flowmon ADS

Version: Any

Platform: Any

Question/Problem Description:

I have installed ADS, started the default data feed, and it shows "not running".

Steps to Reproduce:  
Error Message:  
Defect Number:  
Enhancement Number:  
Cause:  
Resolution:

Login to SSH and run

dmesg.sh | grep "opcode"

If there are errors similar to

ads-preprocessi[31250] trap invalid opcode ip:45d17a sp:7fff96783140 error:0 in ads-preprocessing[400000+3b1000]

it means the CPU doesn't support some instruction sets used by ADS.

It is possible to verify instructions set with

cat /proc/cpuinfo | grep flags

Flowmon/ADS 12 and lower requires a core2 instruction set consisting of MMX, SSE, SSE2, SSE3, SSSE3, CX16, SAHF, and FXSR instruction sets. 

If the VM host CPU supports these sets, it might be necessary to "Upgrade VM Compatibility". Guide for VMware:

https://kb.vmware.com/s/article/1010675

If the VM host CPU doesn't support any of these sets, it is necessary to use another host with newer CPU.

Workaround:  
Notes:  

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