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Licensing error 142 or 151

 

Information

 

Summary:

When performing offline licensing error code 142 or 151 are being returned.

Environment:

Product: LoadMaster

Version: Any

Platform: Hardware

Application: Any

Question/Problem Description:

Trying to license several loadmasters offline and receiving error 142 or 151 when trying to license.

Steps to Reproduce:  
Error Message:  
Defect Number:  
Enhancement Number:  
Cause: These errors are due to the LoadMaster being a Cold Spare device.
Resolution: Reach out to Kemp Support to have the "Cold Spare" status on the device swapped with an "in use" status from another device.  Please provide both serial numbers when reaching out.
Workaround:  
Notes:  

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