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Citrix XenApp - Internal Citrix XA & XD - Citrix client doesn't send ICA packets

 

Information

 

Summary:

Citrix XenApp for internal deployments - Internal Citrix XA & XD - Citrix client doesn't send ICA packets

Environment:

Product: LoadMaster

Version: Any

Platform: Any

Application: Any

Question/Problem Description: Internal Citrix XA-XD template is used but Citrix client doesn't send ICA packets to the LoadMaster.
Steps to Reproduce: Internal Citrix XA-XD template is used. Packet captures indicate the LoadMaster establishes the TCP connection for 30 seconds. As it doesn't receive ICA packets (port 1494) from the Citrix client, it times out and close the TCP connection.
Error Message: Timeout
Defect Number:  
Enhancement Number:  
Cause: The LoadMaster will not initiate a connection with the real Server until it has received some data from the client.
Resolution: Standard Options > Server Initiating Protocols > change from "Normal Protocols" to "Other Server Initiating"
Workaround:  
Notes: Citrix XenApp template for internal deployments can be found here.

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