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Flowmon Probes with 25GB Mellanox monitoring interface

 

Information

 

Summary:

Recovered the Flowmon probes with 25GB Mellanox cards, the monitoring ports are not working.

Environment:

Product: Flowmon Probe

Version: FOS 12.03.05

Platform: HW

Question/Problem Description:

I recovered Flowmon probe from the official ISO file with FOS 12.3.5, and after that, the monitoring ports were not working.

Steps to Reproduce:  
Error Message:
Defect Number: FLMON-9648
Enhancement Number:  
Cause:

It is known BUG only for new type of Flowmon probes with 25GB/s Mellanox monitoring cards.

Resolution:

Only Flowmon Probes with a 25GB monitoring interface that ship from June 1, 2024 are affected

Workaround:

It is necessary to install hotfix package after recover the Flowmon probe to FOS 12.3.5

The fix will be release in Flowmon OS 12.4. And the fix will be include in ISO file FOS 12.4 as well.

Notes:

The HotFix package: https://nextcloud.flowmon.com/index.php/s/tCDSCQogrSMz2EA


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