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Customers Receiving Notification to Reboot the LoadMaster


An issue has been identified with LoadMaster devices’ license activation date changing to 19th or 20th Jun’20 and receiving notification in Web User Interface (WUI) to reboot LoadMaster device.


A change to the licensing platform triggered this change.


This issue does not impact any licensed features or expiration dates

Affected Products:

LoadMasters with Call Home (now Kemp Analytics) feature enabled and on running LMOS versions &


  1. Users can ignore the notification message and license activation date change. Reboot is not required.
  2. The licensing platform change in question has been rolled back.