Customers Receiving Notification to Reboot the LoadMaster
Problem:
An issue has been identified with LoadMaster devices’ license activation date changing to 19th or 20th Jun’20 and receiving notification in Web User Interface (WUI) to reboot LoadMaster device.
Cause:
A change to the licensing platform triggered this change.
Impact:
This issue does not impact any licensed features or expiration dates
Affected Products:
LoadMasters with Call Home (now Kemp Analytics) feature enabled and on running LMOS versions 7.2.48.0 & 7.2.48.1
Fix:
- Users can ignore the notification message and license activation date change. Reboot is not required.
- The licensing platform change in question has been rolled back.