Kemp Support, how can we help?

The latest application delivery knowledge and expertise at your fingertips.

Port 80 Redirect Not Working

 

Information

 

Summary:

Traffic is not being redirected from port 80 to 443

Environment:

Product: LoadMaster

Version: Any

Platform: Any

Application: Any

Question/Problem Description:

Traffic is not being redirected from port 80 to 443, despite having a port 80 redirect service

Steps to Reproduce:  
Error Message: web page times out unless you specify https://
Defect Number:  
Enhancement Number:  
Cause: Firewall filtering port 80 traffic
Resolution:
  • create a port 80 redirect service as per link below
  • could check statistics page for a connection to see if there is any traffic going through the redirect service
  • run a packet capture filtering on port 80 and try and access application 
  • open capture and verify traffic is making it to the port 80 service (instructions included for how to run a capture in the notes section.  For firmware 7.2.56 and later, the TCP Dump option has been moved from the System Configuration > Logging Options > Debug Options page to a new page at System Configuration > Troubleshooting)
  • if nothing is getting to the service, check to see what would be blocking/filtering it
Workaround:  
Notes:

https://support.kemptechnologies.com/hc/en-us/articles/201847513--How-to-configure-a-Port-80-Redirect 

https://support.kemptechnologies.com/hc/en-us/articles/360030802632-Performing-a-TCPDump 


Comments