Port 80 Redirect Not Working

Updated: August 01, 2022 20:10

Information

Summary:	Traffic is not being redirected from port 80 to 443
Environment:	Product: LoadMaster Version: Any Platform: Any Application: Any
Question/Problem Description:	Traffic is not being redirected from port 80 to 443, despite having a port 80 redirect service
Steps to Reproduce:
Error Message:	web page times out unless you specify https://
Defect Number:
Enhancement Number:
Cause:	Firewall filtering port 80 traffic
Resolution:	create a port 80 redirect service as per link below check statistics page for a connection to see if there is any traffic going through the redirect service Run a packet capture filtering on port 80 and try and access application Taking a packet capture will verify if traffic is making it to the port 80 service (instructions included for how to run a capture in the notes section. For firmware 7.2.56 and later, the TCP Dump option has been moved from the System Configuration > Logging Options > Debug Options page to a new page at System Configuration > Troubleshooting) If nothing is getting to the service, check to see what could be blocking/filtering it in it's path before the LoadMaster.
Workaround:
Notes:	https://support.kemptechnologies.com/hc/en-us/articles/201847513--How-to-configure-a-Port-80-Redirect https://support.kemptechnologies.com/hc/en-us/articles/360030802632-Performing-a-TCPDump

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