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Flowmon Dashboard reports error in some Top chapters

Updated: 

 

Information

 

Summary:

Flowmon Dashboard starts returning "Server does not respond" message for widgets with Top chapter
Environment:

Product: Flowmon OS

Version: 11.x, 12.0.x

Platform: All
Question/Problem Description:

Flowmon Dashboard starts returning "Server does not respond" message for widgets with Top chapter

mceclip0.png
Steps to Reproduce:  
Error Message: Flowmon Dashboard - Server does not respond
Defect Number: FLMON-1901
Enhancement Number:  
Cause:

When you use user profiles in the chapter there could be broken link when this profile is moved into the groups of profiles
Resolution:  
Workaround:
  1. Find out chapter used in the widget and update selection of the Parent profile
  2. Edit chapter
  3. Select recompute for 1 day or relevant time
  4. Save
Notes:  
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