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Troubleshooting Connectivity to and from the LoadMaster

 

Information

 

Summary:

How to troubleshoot a Virtual Service

Environment:

Product: LoadMaster

Version: Any

Platform: Any

Application: Any

Question/Problem Description:

Why can't I connect through my Virtual Service?

Steps to Reproduce:  
Error Message:  
Defect Number:  
Enhancement Number:  
Cause: The inability to connect through the Virtual Service.
Resolution:

The LoadMaster has the ability to take packet captures by navigating to System Configuration > Troubleshooting > TCP dump. Here, you can filter on the interface of interest, any IP in the "Address" field, any port, or a variety of other TCP dump options.

You're also free to navigate to System Configuration > Logging Options > System Log Files > Debug Options and Enable L7 Debug Traces. Note, if this is an encrypted VS, SSL must be enabled on the Virtual Service for this option to work. Otherwise, you'll simply see the client IP, VIP, and selected real server.

Workaround:  
Notes:

http://alumni.cs.ucr.edu/~marios/ethereal-tcpdump.pdf


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