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Control the amount of email alerts sent out by LoadMaster

 

Information

 

Summary:

LoadMaster sends too many alert emails when external interfaces are down.

Environment:

Product: LoadMaster

Version: Any

Platform: Any

Application: Any

Question/Problem Description:
  • Experienced that when an external switch interface was changed unexpectedly, the Kemp LoadMasters entered an error state that resulted in over 11K alert emails being sent to administrators.
  • Wanted to have more options to affect the granularity of email alerts being sent how many/how often etc.
Steps to Reproduce:  
Error Message:  
Defect Number: LM-886
Enhancement Number:  
Cause:  
Resolution:
  • The frequency that logs are sent cannot be controlled currently. Really the only option would be to alter the email logging level.
  • No current timetable at this time for when something like this may be added to an additional firmware path.
  • If you would like to be notified regarding future releases, you can be updated by navigating to Kemp Support > Release Notes select the "Follow" button to be emailed whenever new release notes are added.
Workaround: Lower the level of email logging configured under System Configuration > Logging Options > Email Options
Notes: https://support.kemptechnologies.com/hc/en-us/articles/202214528-How-to-configure-email-alerting-for-Kemp-LoadMaster-log-events

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