License shows as expired
The LoadMaster's license shows as expired, even after Support is renewed
The license shows as expired but we did renew.
|Steps to Reproduce:||
Update Supported but didn't update the license. Log in and view the License information presented in the Home page of the Web User Interface(WUI).
|Cause:||The license was renewed, but the license wasn't updated from the LoadMaster.|
Subscription License "Enterprise Plus" (UUID:"98a5d399-970b-4de5-96df-2d05af3991ff") EXPIRED on Thu Aug 11 2022. Please contact Kemp Customer Support or your Sales Representative immediately to renew your subscription. Failure to do so may cause the LoadMaster to stop working.
Can you check we renewed licenses?
IDA has tried licensing but it fails using the either the ONLINE or OFFLINE method. We attempted to license using a browser from Mike's Bomba progress.com system and that attempt failed as well.