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LoadMaster Logs Stop Working

 

Information

 

Summary:

Logging, syslog, and email logging stopped working on the LoadMaster

Environment:

Product: LoadMaster

Version: 7.2.48 and above

Platform: Any

Application: Any

Question/Problem Description:

All forms of logging have stopped for a period of time.

Steps to Reproduce:  
Error Message:  
Defect Number:  
Enhancement Number:  
Cause:

LoadMaster runs "syslog-ng" process for logging.

This process crashed at a certain point.

  • Under System Configuration > Logging Options > Syslog Options there was multiple entries for one server (IP).
  • LoadMaster only supports one entry per IP.
Resolution:

Deleted all entries of syslog under

System Configuration > Logging Options > Syslog Options then re-add any IP you want.

Once done syslog-ng should be restarted and logging should resume.

Workaround:  
Notes:  

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