Methods of renewing SSL certificate
Information
Summary: |
EU wanted to know the method of replacing their current ssl certificate and assigning it to the correct virtual services. |
Environment: |
Product: LoadMaster Version: Any Platform: Any Application: Any |
Question/Problem Description: |
EU's SSL cert is expiring in a few days, and they were unsure of how to import their new cert for use on their virtual services. |
Steps to Reproduce: | |
Error Message: | |
Defect Number: | |
Enhancement Number: | |
Cause: | Certificate was going to expire, needed to be replaced. |
Resolution: |
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Workaround: | |
Notes: |
Dilson Goncalves
Dear Sirs,
Good morning, I hereby request your urgent support, as this is a production problem with a direct impact on our customers.
We are unable to import or renew ssl certificates within the platform.
Note: If you can allocate a technician with Portuguese language skills, we would be very grateful (to facilitate interaction with the technical team of the bank).
This problem is directly affecting Internet banking.
The error we get when doing the process is this
"Certificate Identifier has been Deleted"