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How to license your LoadMaster

 

Information

 

Summary:

How to license a LoadMaster

Environment:

Product: LoadMaster

Version: Any

Platform: Any

Application: Any

Question/Problem Description:

A license was purchased, but the LoadMaster doesn't show it as updated.

Steps to Reproduce:  
Error Message:  
Defect Number:  
Enhancement Number:  
Cause:

After purchasing a license, the LoadMaster's license needs to be manually updated.

Resolution:

If the LoadMaster has an HTTPS/443 connection to the internet:

  • Access LoadMaster Web Interface.
  • Navigate to System Configuration > System Administration > Update License.
  • Select Online Licensing and enter your KEMP ID and Password.
  • Press Update License.

If the LoadMaster does not have internet access via HTTPS/443 you can perform the Offline Method:

  • Navigate to System Configuration > System Administration > Update License.
  • Select Offline and click the Get License hyperlink.
  • Enter your KEMP ID and Password, and leave the Order ID blank unless you are initially applying a permanent license.
  • Upon completion the license will be emailed to you and presented to you on the screen.
  • Copy and Paste the License blob into the License box.
  • Press Update License.

If you don't have a KEMP ID you can register here.

Workaround:  
Notes:

https://support.kemptechnologies.com/hc/en-us/articles/115004201303-How-to-Create-a-Kemp-ID 

https://support.kemptechnologies.com/hc/en-us/articles/203125319-Feature-Description-LoadMaster-Licensing


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