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Unable to accelerate packet processing on some ports

 

Information

 

Summary:

System message Unable to accelerate packet processing on some ports is indication that internal service dpdk controller failed and for the restart this service reboot of the Probe is required.

Environment:

Product: Flowmon Probe

Version: Any

Platform: HW

Question/Problem Description:

On the Probe in system messages appeared Unable to accelerate packet processing on some ports.

Steps to Reproduce:  
Error Message: Unable to accelerate packet processing on some ports.
Defect Number:  
Enhancement Number:  
Cause: dpdk controller service failed.
Resolution:

Reboot the Probe. After reboot check:

1) use this command: systemctl status dpdk-controller.service

and check if the dpdk-controller is Active.

2) use this command: jq "INPUT.NAME" /etc/flowmon/*.json

all outputs should be "dpdk".

Workaround:  
Notes:  

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