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MELA VLM grace period email notifications

 

Information

 

Summary:

How to get email notifications for expiring grace period.

Environment:

Product: LoadMaster

Version: Any

Platform: Any

Application: Any

Question/Problem Description:

Is it possible to get notified via email when MELA units' grace period is expiring due to not being able to contact Kemp 360 Central?

Steps to Reproduce:  
Error Message: "Nosession: ASL: failed to verify license - in grace period - Didn't get response from Activation service"
Defect Number:  
Enhancement Number:  
Cause:  
Resolution:

This type of log can be sent via the email and email notifications would need to be configuration to get the INFORMATIONAL logs as explained below:

How to configure email alerting for Kemp LoadMaster log events

 

From the MELA unit, you can go to System Configuration > Logging Options > Warning Message File and you would find logs as the following:

 

2022-06-20T07:21:47+00:00 klmsp-00-ls logger: Nosession: set 'ASL_ACTIVATION_FAILED' to '1655709707'

2022-06-20T07:21:47+00:00 klmsp-00-ls logger: Nosession: ASL: failed to verify license - in grace period - Didn't get response from Activation service

 

One thing to keep in mind is the noise that the INFO logs would generated so it's recommended to create some type of email filter for the key words "Nosession: ASL: failed to verify license - in grace period - Didn't get response from Activation service" and put this in a separate email folder.

Workaround:  
Notes:

https://support.kemptechnologies.com/hc/en-us/articles/202214528-How-to-configure-email-alerting-for-Kemp-LoadMaster-log-events


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