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Ellucian Banner

1 Introduction

Banner(R) by Ellucian is the world's leading higher education Enterprise Resource Planning (ERP) system --the solution of choice for almost 1,400 institutions in 40 countries. With the industry's most comprehensive set of features and future-ready technology, Banner strengthens every major workflow in higher education, from student recruiting and retention to talent attraction and management.

Basic generic network diagram.png

The LoadMaster offers advanced Layer 4 and Layer 7 server load balancing, SSL Acceleration and a multitude of other advanced Application Delivery and Optimization (ADC) features. The Kemp LoadMaster can load balance the Ellician Luminis Banner workload. The LoadMaster intelligently and efficiently distributes user traffic among the application servers so that users get the best experience possible.

This document provides guidance and recommended settings on how to load balance Ellucian Luminis Banner with a Kemp LoadMaster. The Kemp Support Team is available to provide solutions for scenarios not explicitly defined.

The Kemp support site can be found at:

2 Template

Kemp has developed a template containing our recommended settings for this workload. You can install this template to help create Virtual Services (VSs) because it automatically populates the settings. You can use the template to easily create the required VSs with the recommended settings. You can remove templates after use and this will not affect deployed services. If needed, you can make changes to any of the VS settings after using the template.

Download released templates from the following page: LoadMaster Templates.

For more information and steps on how to import and use templates, refer to the Virtual Services and Templates, Feature Description.

3 Configure the LoadMaster

Follow the steps in the sections below to configure the LoadMaster with the recommended settings to load balance the Ellucian Luminis Banner workload.

3.1 Enable Subnet Originating Requests Globally

It is best practice to enable the Subnet Originating Requests option globally.

In a one-armed setup (where the Virtual Service and Real Servers are on the same network/subnet) Subnet Originating Requests is usually not needed. However, enabling Subnet Originating Requests should not affect the routing in a one-armed setup.

In a two-armed setup where the Virtual Service is on network/subnet A, for example, and the Real Servers are on network B, Subnet Originating Requests should be enabled on LoadMasters with firmware version 7.1-16 and above.

When Subnet Originating Requests is enabled, the LoadMaster routes traffic so that the Real Server sees traffic arriving from the LoadMaster interface that is in that network/subnet.

When Subnet Originating Requests is enabled globally, it is automatically enabled on all Virtual Services. If the Subnet Originating Requests option is disabled globally, you can choose whether to enable Subnet Originating Requests on a per-Virtual Service basis.

To enable Subnet Originating Requests globally, follow the steps below:

1. In the main menu of the LoadMaster Web User Interface (WUI), go to System Configuration > Miscellaneous Options > Network Options.


2. Select the Subnet Originating Requests check box.

3.2 Create the Luminis Banner Offloaded Virtual Service

Follow the steps below to create and configure the recommended settings for the Luminis Banner Offloaded Virtual Service:

1. In the main menu of the LoadMaster Web User Interface (WUI), go to Virtual Services > Add New.


2. Type a valid IP address in the Virtual Address text box.

3. Type 443 in the Port text box.

4. Enter a recognizable Service Name, for example Luminis Banner Offloaded.

5. Ensure tcp is selected as the Protocol.

6. Click Add this Virtual Service.

7. Configure the settings as shown in the following table:





Standard Options

Persistence Mode

Source IP Address




1 Hour



Scheduling Method

least connection


  Idle Connection Timeout 660  
SSL Properties SSL Acceleration Enabled  
  Supported Protocols





While this workload may not support TLS1.3 yet, Kemp recommend enabling it for future proofing.

  Cipher Set BestPractices  

Advanced Properties

Add a Port 80 Redirector VS


Click Add HTTP Redirector. This automatically creates a redirect on port 80.

Note: This field disappears after it is clicked.

8. Add the Real Servers:

a) Expand the Real Servers section.

b) Click Add New.

c) Type the address of the Real Server.

d) Type 443 as the Port.

e) Click Add This Real Server.

f) Repeat the steps above to add more Real Servers as needed, based on the environment.

3.2.1 Configure the Luminis Banner Offloaded HTTP Redirect Virtual Service

Clicking the Add HTTP Redirector button automatically creates a port 80 redirect Virtual Service. This is optional, but the purpose of this Virtual Service is to redirect any clients who have connected using HTTP to the HTTPS Virtual Service. Kemp also recommends changing the Real Server Check Method and Persistence Mode to None.

Last Updated Date

This document was last updated on 22 June 2022.

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