Print Server Connectivity Issues
Cannot connect to new virtual service that is load balancing print servers.
Application: Print Servers
Followed the directions within the documentation for having the LoadMaster perform load balancing for print servers. I'm unable to access printers.
|Steps to Reproduce:||Attempt to connect to the printer.|
|Error Message:||Windows couldn't connect to the printer. Check the printer name and try again. If this is a network printer, make sure that the printer is turned on, and that the printer address is correct.|
|Cause:||The hostname of the virtual service has not been added to the server as a secondary hostname.|
|Resolution:||The hostname that is associated with the virtual service must be added to the print server in order for the connection to be accepted.|
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